NCR hiring “IT Helpdesk Analyst” for
Freshers Diploma Graduates Any degree/, February 2014- Mumbai
Job
Description
1. This job role requires candidates to
provide IT support on inbound calls, web tickets and chat.
2. Provide information on IT processes,
general how-to queries and known outages.
3. Design and develop test plans and test
cases
4. Escalate to appropriate Level 2 team
when needed and monitor progress on critical priority tickets.
Job
Details
- Designation: IT Helpdesk Analyst
- Location: Mumbai
- Eligibility: 6 Months +
- Category: IT Software Industry
- Qualification: Any degree/ Diploma
- Company Website: www.ncr.com
- Skills Required: Excellent Communication, Listening
skills, Fluency in speech, Clarity in speech
- Apply Mode: Online
- Last date : Asap