Job Description:
- Monitor calls and give feedback to the agents in MSC (IT Support desks) with the objective of improving their communication, Technical & process adherence skills on calls.
- Develop and deliver training modules based on the improvement areas on the floor and hence improving the overall quality on the floor.
Job Details:
How to Apply:
Click here to apply.
Company Website: www.unisys.com
- Job Title:Services Support Rep 1 - Quality Coach
- Job ID: 262704
- Location: Hyderabad
- Full/Part Time: Full-Time
- Experience:Freshers
- Candidate needs to have fair knowledge on Microsoft SD, preferably worked in MSFT SD. He /She should have fair knowledge on MS OUTLOOK, WINDOWS 7, OFFICE, VPN, Remote desktop.
- Excellent Technical, verbal & written communication skills.
- Good interpersonal skills & Analytical skills
How to Apply:
Click here to apply.
Company Website: www.unisys.com